Testimonials

Testimonials

 

"We have worked with Susie three times now (two purchases and one sale).  It doesn't matter which side of the transaction you're on, Susie is the best!  Our sale went flawlessly and Susie took care of every detail perfectly.  Buying or selling, Susie is the person you want working for you!   ~Pat and Sheri Steele

"Without Susie we would not have been able to find our dream home.  She was so diligent and on top of everything, even though it took us six months of real estate limbo to finally be able to move.  Susie never gave up on us and was able to answer every question!"    ~Victoria and Ty Brazeal

‚Äč"Susie was a pleasure to work with.  Her professionalism was evident from the moment we met with her. After signing, she kept our home out in front on Realtor.com. Upon receiving an offer, she was on top of the negotiation and helped throughout the closing process.  The step by step timeline she gave us was also helpful.   ~Nancy and Dan Webb

"We weren't sure if we were in the financial situation to buy, but because of Susie's knowledge and expertise, we are living our dream in our beautiful lake home.  We would definitely refer our friends to Susie."    ~Kelly and Lorraine Dedrick 

"Susie and the entire team are so good to work with.  This is the second time using Susie, she listens!!  What you want is key to buying or selling a home, and she keeps that at the top of her priorities.  You will receive a fair price if buying or selling.  We would have her again as an agent.  Susie is truly a great representative."     ~Kay and Ken Boyce

"Thank you Susie for the professionalism you have shown in the listing and selling of our home.  The weekly updates of contracts and sales of homes were very helpful and informative.  Your office staff has always been very courteous and helpful when we were in at RE/MAX.  We will definitely be giving your name as a recommendation in the future.                           ~Larry and Dodie Kenney

"Many thanks to Susie and her team for helping me find my new home in HSV.  As an out of state buyer, I felt comfortable letting her guide me to the home which most closely matched my criteria.  She assisted me in locating local professionals to handle my entire transaction from loan referrals to insurance and closing."    ~Jim Van Aernam

"We found Susie Burns to be professional, competent, having good follow-up and with an excellent rapport with other Realtors.  Within 10 days of listing our house, we received an acceptable offer and then closed in three weeks.  She was an advocate of our position during the negotiation process.  She gets the job done well in a pleasant professional manner."                       ~Larry and Shirley Andersen

"Thank you for all the hard work you put in helping us find the perfect home.  Your knowledge of all the areas and houses in Hot Springs Village is so impressive.  Thanks for helping us get everything we wanted in our new house.  We can't wait to start this new chapter in our lives in the "Village".   ~Joe and Stephanie Murphy

"Susie was very honest and walked us through the whole process.  It is very overwhelming to buy a home, especially from out of state, but she knew what we were looking for.  We are very excited to start our new adventure and would highly recommend Susie to others."    ~Jeannette and John Short

"Thank you, Susie, for your persistence and skill in completing a sale that was more complex than usual and under market conditions that were not ideal.  The sale was completed without a hitch even though I was a thousand miles away throughout the transaction."    ~Richard Schultz, MD

"The Remax team at HSV is the best.  Susie kept me up to speed on available homes in my budget, for over a year.  When I decided to actually shop (from Chicago) Susie made it possible.  She is a pleasure to work with, knowledgeable about the area and never pressured me.  I highly recommend Remax and Susie to all thinking about a purchase in HSV."   ~John Farney

"When we decided to make HSV our home, she worked tirelessly with us to find the perfect house.  Her impressive knowledge of the Village market was instrumental in helping us find our home.  We unreservedly recommend Susie to anyone looking for an excellent real estate professional."   ~Tom and Peggy Pearce

"Just a note to say how much we enjoyed working with you!  While selling our home, we were very pleased with your professionalism.  From your realistic listing presentation and your attention to detail, to the way you addressed our concerns and kept us informed during the entire process.  ~Peter and Heather Benz

"We are so excited and grateful to you for all of your wonderful attention in finding our retirement home!  Living so far away was of great concern to us initially, but we feel you went above and beyond to make this a smooth and comfortable decision for us.  You diligently followed through on details and repairs in our absence.  We can NEVER thank you enough for all of your help!    ~Fritz and Lynne Ring

"Just wanted to say thanks for the superior service you provided to me in my recent purchase of a new home.  Your attention to detail and insight, found just the home I was looking for.  Your knowledge of the homes and neighborhoods in the Village is unsurpassed.  I'll definitely be recommending you to any of my friends and family in search of a new home or real estate.  You made the whole experience a pleasant one.     ~Tom Qualls

"Susie was very efficient.  She made sure that she understood what we were looking for and carefully selected which houses to show us.  Once we picked our house, she was very helpful without ever being overbearing.  Susie and everyone at RE/MAX are friendly and courteous.  We highly recommend her."   ~Rick can Becky Money

"Thank you so much for being a very caring and professional Realtor.  A few years ago you helped us find our special vacation home.  When it came time to sale it, you were there for us, got the home listed, and sold it in five days.  Boy, what a turn-around!  We will be recommending you to our friends for listing or selling a home.  We know we can count on you to get the job done."     ~Norton and Karla Willis

"Susie worked in a fast and efficient manner during the entire process of selling our home.  Her guidance was very much appreciated and led to a quick sale.  It took only eight weeks from the date our house was first listed on MLS to the date of closing.  We are pleased we chose Susie to be our Realtor."    ~Bill and Beverly Cranford

"The personal help and respect that I received from Susie Burns and the RE/MAX staff was exceptional.  They walked me along this new, unfamiliar path with unanticipated concern and warm professionalism.  The sale of my home was swift, successful and absolutely satisfying to all involved.  For just good, solid real estate assistance, I would not hesitate to recommend Susie and her staff."    ~Sylvia Tate

"Harold and I did not hesitate to call Susie to list our home that we had bought from her 4 years previously.  She was extremely easy to work with, listened to our needs no matter how minor and most of all, she is very detail oriented.  Susie is a true professional at her trade and never skips a beat!"   ~Pat and Harold Sneed

"We have had the good fortune of knowing and working with Susie as both the buyer and seller.  In both instances, we could not have been more pleased with the professionalism, candid advice and recommendations throughout the process.  Susie and her team of professionals ensured that all requirements were met in order to come to a timely and hassle free settlement.  Her team is unsurpassed in providing assistance throughout the process."    ~Fred and Belinda Gemme

"We were referred by a friend for Susie's services.  She made helpful suggestions for getting our home ready to list.  Susie and her assistant, Nichola, were always available when we needed them.  The two of them answered all our questions.  Only qualified buyers were brought to the house and our home sold in an amazingly short amount of time.  We appreciated Susie's professionalism in handling all areas of our home sale."     ~Stanley and Pattye Clark

"Susie helped us sell our townhouse in three months.  She was professional, honest and available to listen to our thoughts and needs.  She did a good job of marketing via the internet and awareness through other agents.  She is one of the top agents in HSV for these reasons.   ~John and Becky Burdett

"We would highly recommend Susie to help you with you housing needs.  We have purchased two homes with Susie's help and she also assisted us with the sale of one of our homes.  We found her very trustworthy and honest.  She listened to our needs and we never felt any pressure.  She was very helpful during and after the sale."   ~Norm and Sandy Knoke

"Susie...just wanted to thank you so much for your expertise during our recent home search in the Village.  Your knowledge of the area, your fun personality and your real estate experience made "home shopping" a very pleasant experience.  We would highly recommend you and your company to anyone looking to relocate to the Hot springs Village area.  Thank you for all you did for us."    ~Ron and Pat Milota

"Thanks again for all your help in getting our house sold quickly.  We really appreciate your wise, patient counsel and your prompt attention to detail!   ~Randy and Laurie Reek

Thank you very much for a job well done.  You made it all very smooth.  We always appreciated your business savvy, yet we always felt at ease around you.  A touch of fate brought us together, and we're so glad you were there to help with the sale.  I know we've made a good friend.    ~Monty and Vickie Stanley

We would highly recommend Susie Burns to help with your housing needs.  We have purchased two homes with Susie as our Realtor and she also assisted us with the sale of one of our homes.  We found her trustworthy and honest.  Susie listened to our needs and we never felt any pressure from her.  She was very helpful during and after the sale.    ~Norm and Sandy Knoke

Thank you, Susie, for helping us sell 2 homes in Hot Springs Village.  Both sold in less than 3 months for a fair price.  In one case, we were out of the country when the contract was submitted and didn't return until the day before closing.  In the other case, we no longer lived in HSV during the listing period and were traveling when the property closed.  In each case, Susie efficiently and effectively handled all aspects of getting the properties listed, shown, negotiated and closed while keeping us fully informed.   ~Kay Creighton and Peggy Myles

Recent changes in home mortgage requirements have created an obstacle course for many homebuyers.  Susie Burns was able to navigate this process for us, making sure our buyers would be able to close in a timely fashion.  Susie put in many hours of work to make sure this happened, including Saturdays and Sundays.  Without her perseverance I'm not sure this would have happened.  Oh and did I mention that she brought the right buyer through our home at the very beginning -- negating the need for time consuming and nerve-wracking showings and open houses?  She did a fantastic job for us and we wholeheartedly recommend her services.      ~Jim and Carla Berroyer

"We were very satisfied with Susie Burns' services and would use her again in a heartbeat.  Susie quickly established a fair price for our house and worked with us and the buyer's realtor to complete a quick sale.  Her respect for us was evident in her professional and caring approach.   She made every effort to adhere to our preferences in both buying and selling our home."   ~Ben Guise and Laurie Selwyn

It was a pleasure to work with Susie.  Three years ago I visited HSV and Susie showed me houses even though she knew I wasn't yet ready to buy. It was a good experience, so my husband and I came back to her when we were ready.  She truly listened to our description of what we wanted in a house and she showed us an assortment that fit our criteria.  She was very helpful during the whole process and gave us information on local services, which was very helpful since we were new to the area."   ~Evelyn and Tony Steele

"My husband and I agree that Susie Burns is the best real estate agent we have ever worked with, and in twenty years in the army we worked with a lot of agents.  Susie is extremely knowledgeable about Hot Springs Village.  She is patient, courteous, technologically savvy and really takes care of the details."   ~Debbie and Cy Holliday

"I have worked with Susie as a buyer and seller.  I feel she is an organized and knowledgeable realtor, who knows the HSV market."  ~Karen Krone

"Susie's service selling my home was a most superb experience and done via phone and email.  She always had answers to my questions and did so quickly and efficiently.  She started with an appropriate price which progressed to closure in a short time.  She was a super real estate agent for me and I have recommended her to my friends."  ~Helen Alford

"When we were ready to place our home on the market, we decided to check with local banks, friends, etc.  We kept hearing a common name, 'Susie Burns'.  We didn't know her at first, but after working with her, we found her to be pleasant and professional.  She is easy to work with and created a trustworthy and lasting relationship with us.  We highly recommend Susie for selling your home.    ~Larry and Roz Shaw

"As a real estate professional, she knows and explains the different areas of the Village well.  She'll show you anything you want to see and she doesn't push you to make a purchase!  You simply have to decide if living in the Village is right for you, then she and her team know how to get the rest done!"   ~Ted Toensing

"Susie was our agent when we decided to sell our home.  From advising us on preparing our home to sell to the closing table, Susie was always there to keep the process moving forward.  Her knowledge and professionalism gave us confidence and peace of mid in an otherwise stressful time in our life.  We would highly recommend Susie to anyone planning to sell or buy in Hot Springs Village.  She will keep your best interest at heart and, best of all, you will find a true and loyal friend.     ~Jerry and Evelyn Stewart

"Susie was very patient with me during my lengthy search for a home in Hot Springs Village.  I would highly recommend Susie for either selling or buying your home.  She has been professional in every aspect of the process."  ~Lynn Aaker

"Susie Burns did an outstanding job selling our home. She is quick to answer phone calls or emails and offers realistic advice on price, presentation and other items in the sale of property. Her professionalism is what all realtors should strive for - but few achieve."   ~Mel and Nadya Reuss

"Susie and her staff were so wonderful to work with. We started looking for a home in 2011. Susie patiently worked with us each time we visited even though she knew we weren't going to buy until we sold our home. We finally bought in 2015. Susie and her staff were incredible! They handled all details and questions quickly and efficiently. They make home buying a pleasant and easy experience! We would recommend Susie and her staff to anyone wanting to buy in Hot Springs Village!!    ~Larry and Donna Merkling

"Just a note of thanks for helping find our perfect retirement home. We have had many real estate agents during our corporate relocations, but you are by far the most professional agent we have ever had. You listened to what we wanted and delivered. Thanks for your dedication and going that extra mile for us, we really appreciate it."   ~Ed and Sammie Root

"Larry and I want to thank you for listing, marketing, and your part in selling our home and then helping buy a new home.  You were always professional, organized and on top of that....fun!  The selling and buying both went very smoothly and we could not have been more pleased.  You were always available for our many questions, very much appreciated!  We did, indeed, make a great choice in realtors."   ~Kayle and Larry Megown

"We were impressed with Susie from the start.  We were first time home buyers who had no idea what we were doing and had a lot of questions along the way.  She explained each step and responded quickly and politely to each of our questions.  She listened to us and learned our likes and dislikes.  We felt like more than just another client.  She is a motivated individual, so for this and many other reasons, if you are looking for a home in Hot Springs Village, we would highly recommend Susie to help you find that perfect home. while making it as stress free as possible!    ~Wesley and Annah Brown

"Thank you for the quick sale!  I also appreciate you taking charge of the remaining repairs, etc.  I certainly would use your services again."    ~Carole Stuhmer

"Susie Burns was our second real estate agent and we were sorry she wasn't the first!  Her professionalism, efficiency and most important, the drive she showed in selling our house and finding a new one for us was exemplary.  If you want an agent that works for 110%, Susie is your agent.  We recommend her highly."    ~Maris and Connie Liepins

"The best thing about working with Susie is the way she reads her Client's needs and wants.  She had a rough idea of what I was interested in, then as we went through different listings, she listened to my comments and reactions to figure out the perfect sanctuary for me in Hot Springs Village."  ~Cora Burch

"Thank you for all of the hard work in finding our new home!  You went above the call of duty."         ~Roy and Beverly Murphy

"Charles and I can't thank you enough for seeing us through the buying and selling of three properties!!  Highs and lows, but you calmed us and we did it, yea!"     ~Charles and Betty Reece

"From the first moment we started our work with Susie, we knew we had found the right Realtor for the job. Susie and her staff were proactive in getting us materials prior to our arrival, which helped us learn some about the Village. Her knowledge about the area and the current housing market was a big help to us, as this was our first visit to HSV. Susie was the consummate professional in every phase of purchasing our home. We would heartily recommend Susie, as you will get a friendly smile, professional service and a good friend."   ~Bill and Alicia Baucom

"We were very impressed with Susie's dedication to her clients and their search for a property that fits their needs.  Her knowledge of Hot Springs Village is priceless.  Thank you Susie for making our retirement dream come truee!!"     ~Bob and Bonnie Holt

"Working with Susie has been the best experience my husband and I have ever had in trying to find our dream retirement home. She listens to everything you say and quickly grasps your taste and what is important to you. She considers which homes would fit your needs the best and goes the extra mile to get answers! In addition, she s a great resource for someone moving to a new place. We highly recommend her services. Because of her, we found the perfect home in only two trips! "    ~Brian and Terri Bender

"We contacted Susie not only to acquire a new home, but also to list our existing home.  Having relocated many times in the past, we are aware of all that can go wrong during the process.  Susie and her associates made this the easiest relocation we ever made.  To sum it up, Susie is a 'Professional' in all ways."     ~Jim and Dianna Podawiltz

"You truly are an amazing individual who certainly goes out of your way to satisfy your clients. Thank you so much for your service and we look forward to retaining you as a true friend and Villager."   ~Gary and Wendy George

"Thank you for being a caring Realtor and friend throughout our search."   ~Jan and Barrie Gauthier

"Pamela and I would like to thank you and your staff for making the dream of owning a home in Arkansas a RE-ality-MAX.  Your personal and professional demeanor made this experience a joyful and "laugh-full" adventure. Thanks again for the TLC.      ~Ken and Pamela Bower

"George and I want to thank you for helping us purchase the perfect home in Hot Springs Village.  From the beginning your knowledge and understanding really helped us focus on the right properties.  We realize having delays in the sale of our home in Texas could have caused numerous issues in obtaining the HSV property, but your professionalism and reputation were key to the success of our purchase.  Thank you for your sincere support and efforts.  You have made our dreams come true!     ~Norma and George Johnson

"Susie worked with us for several years to find the right house in the Village. We surely hold the record for visiting the most listings.  She has been patient, understanding and caring, and we are so glad she is our realtor.  She listened to us, and always kept our needs and preferences in mind when selecting homes for us to check out.  We feel that she is a friend, and she is still there when we need her, even after the sale!"              ~Tom and Loraine Melcher

"Grady and I have sold 7 homes and purchased 8.  This has definitely been one of the most pleasant home-buying experiences for us.  Your attentiveness and professionalism through the process could not have been better.  I couldn't possibly recommend a better realtor to anyone. The service you provided is immeasurable.  Thanks so much for making the whole process so easy."     ~Shelley and Grady Shepherd

"After numerous moves and realtors over the years, we give Susie Burns, ReMax agent, our highest recommendation. She is very knowledgeable and confident, yet never pushy or overbearing. She was quick to understand our wants and needs in a home and excelled in using that knowledge in our home search. She offered feedback without trying to influence our decision. Susie Burns is the perfect choice for your real estate needs!"     ~Charlie and Michelle Brown

"It would be hard to find a realtor with more knowledge, patience or sweetness as Susie Burns.  I would recommend her to anyone who is looking to rent or buy in this or any other area."   ~Sylvia and Nancy Webster

"I would recommend Susie Burns and Remax to anyone wishing to have an enjoyable and successful experience in either buying, selling or building a home in Hot Springs Village.  We have bought and sold homes before, but I can truthfully say that it was not as easy as this past purchase has been.  Susie was on top of things from start to finish.  If she said she would call you back with information - SHE DID!!!!  I appreciate that kind of service and commitment.  Way to go Susie Burns!    ~Karen and Bob Feckler

"Aloha, unbelievable Real Estate Agent!  Sold our previous home, purchased new home,closed on both on same day, Best in the Business no doubt!!  ~Andy Anderson

"We have purchased and sold many houses in the past and Susie is, hands down, the best realtor we've ever had.  She listened to what we wanted and always had our best interests in mind. She was professional and realistic and was a true pleasure to work with. Because of her persistence and expertise we bought our perfect house in HSV!   Thank you Susie!"    ~Will and Lisa Blevins

"My wife and I recently purchased a home in Hot Springs Village.  Susie was our agent and was professional in every way. We chose the house in mid-April and we moved in on May 28th.  She promptly responded to our emails and calls and was a great asset in getting closed with no surprises.  Susie is well connected with many trades in the area and helped us find people to unload our furniture.  She had made herself available to asset long after closing.  I would highly recommend her to anyone who is buying or selling real estate."    ~Ed and Brenda Windell

"We have purchased two homes and sold one utilizing RE/MAX Realty agent, Susie Burns, as our buyer/seller agent.  A tireless worker, Susie provided us with a wealth of up to date information and skillfully guided us through every step of the buying/selling processes.  Susie is very professional in every sense of the word, as well as, being fully aware of the individual needs of her clients.  We are extremely pleased and satisfied with the services that she provided and highly recommend you utilize her skills and expertise.  Simply put, Susie is the best!"    ~Jim and Janet Timmerman

"Pat and I want to thank you for showing us the house we bought.  We love the area and you made us feel right at home. The transition was made almost enjoyable.  You could tell what we were looking for and that comes from being a professional, but moreover from being a caring person.  Thank you again."  ~Pat and Dean Whitener

"You showed my house one day and sold it the next day - for cash!  You are the best!  I will continue referring you for all real estate needs that I know about, because you did such a wonderful job for me.  Thanks again."   ~Muff Glover

"Thank you Susie for everything, you are awesome. As much as we enjoyed our mountain view, we're now enjoying a different kind of view!"   ~Rance and Lorie Ward
 

"We cannot begin to express our appreciation for all the help you gave us in buying our new home in HSV. We love the Village and we're already meeting people who we hope will become great friends. Throughout the process, you were always so upbeat and positive, even when we bombarded you with questions or concerns! You also seem to have endless resources and are able to find just the right person or company to handle every situation. Susie, we would recommend you without hesitation to anyone buying or selling a home in this area. You work hard to please, and you certainly pleased us!   ~JD and Rita Turner

"You can be assured that we will definitely recommend you to anyone we know that is looking to buy here in the village.  We were so fortunate that you took the time to return that initial phone call I made during that snowy day four years ago.  We have heard your name mentioned as being one of the best realtors here in the village many times and we feel the same way.  Thanks!"    ~Jim and Jan Timmerman

"You have a calming spirit about you and I always knew that you had our backs. Thanks for everything. We are so looking forward to our new home.   ~Ron and Joanne Kunath

"Susie really could not have done a better job of finding a home for Rob, myself and our dogs.  It felt like home from day one."   ~ Rob and Betsy McCullough

"Working with Susie was a wonderful experience.  A low-key, knowledgeable, effective professional who truly did have our best interests at heart."    ~Mike and Mary Orman

"Thank you so very much for helping us realize our dream of owning a beautiful vacation home.  Your kindness, patience, and integrity are without equal in this crazy real estate adventure.  We hope to see you often in the Village.  You are the best!"     ~Pam and Dan Brown

"Thank you, thank you for all the excellent work you did to help me in the selling of my house.  Every time I needed your help or your advice, you were always available.  If I ever have the opportunity to recommend you, I will be delighted to do so!     ~Barbara Hicks

"Thank you for completing the closing for us and making it go so smoothly.  We also were blessed by your extra efforts to make us feel more at ease with everything."   ~Myron and Cristy Blair

"Thank you for listening to my needs during the sale of my home.  Your knowledge of the real estate market truly made the difference.  I highly recommend you to anyone buying or selling in or around Hot Springs Village."     ~Lisa Coulter Guarnaccia

"May we offer to you our very humble 'thanks' for all the kindness and consideration shown during these past months.  Our very best to you always.    ~Larry and Anne Philpott

"I did so enjoy working with you and the role you played in helping us find such a lovely home."   ~JoDe Coward

"Just wanted to 'thank you' again for all your help and dedication.  You really went beyond the call of duty walking us through the purchase of our town house."  ~Nora Butler

"We are on cloud nine and so very grateful for everything!  Many thanks for your thoughtfulness, Susie, and for being you.  Just love HSV and hope to see y'all soon!"    ~Judy and Alan Heim

Contact Information

Photo of Susie Burns Real Estate
Susie Burns
RE/MAX of Hot Springs Village
1400 DeSoto Blvd
Hot Springs Village AR 71909
Mobile: (501)922-8989